Privacy Policy

Overview

i44 is committed to protecting the privacy of every user who accesses our platform. This Privacy Policy describes the types of personal information we collect, the purposes for which we use that information, the circumstances under which we may share it, and the rights available to you as a data subject. By registering for or using any part of the i44 platform, you acknowledge that you have read and understood this policy.

This policy applies to all users of i44, including players based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and elsewhere in Bangladesh. We treat your data with the highest standard of care and will not sell, rent, or trade your personal information to third parties for their own marketing purposes.

Information We Collect

We collect personal information when you register an account, make a deposit, use our games, or contact our support team. The categories of data we collect are detailed below.

Account and Identity Information

• Full name and date of birth (used to verify you are 21 years of age or older)
• Email address and mobile phone number
• National ID, passport, or other government-issued identification documents for KYC verification
• Residential address, city (e.g. Dhaka, Chittagong, Sylhet), and postal code
• Username and account password (stored in hashed, non-reversible form)

Financial and Transaction Information

• Deposit and withdrawal history, including amounts in BDT and transaction timestamps
• Payment method identifiers (e.g. bKash account number, Nagad mobile number, Rocket account reference, bank account reference for BRAC Bank, City Bank, Dutch-Bangla Bank)
• Bonus claims, wagering requirement progress, and promotional history
• Responsible gaming settings, including deposit limits and self-exclusion records

Technical and Usage Information

• IP address, device type, operating system, and browser type
• Session logs, game play history, and in-session activity timestamps
• Cookies and similar tracking technologies (see Cookies section below)

How We Use Your Information

i44 uses your personal data only for the purposes described in this policy. The table below sets out the primary purposes and the corresponding data categories used for each purpose.

Legal Basis for Processing

i44 processes your personal data based on the following legal grounds, as applicable to each processing activity:

• Contractual necessity — processing required to provide the services you have requested, including account management and payment processing
• Legal obligation — processing necessary to comply with applicable laws, including anti-money laundering, fraud prevention, and age verification requirements
• Legitimate interests — processing for fraud detection, network security, platform analytics, and responsible gaming monitoring, provided these interests are not overridden by your rights
• Consent — processing for marketing communications or optional personalisation features, where you have provided clear, informed consent that you may withdraw at any time

Sharing Your Information

i44 does not sell or rent your personal information to any third party. We share your data only in the limited circumstances described below, and only to the extent necessary for each purpose.

Third Parties We May Share Data With

• Payment service providers including bKash, Nagad, Rocket, Upay, and banking partners such as Dutch-Bangla Bank, BRAC Bank, and City Bank — for the sole purpose of processing your financial transactions
• Identity verification and KYC service providers, under strict data processing agreements that prohibit secondary use of your information
• Regulatory or law enforcement authorities, where disclosure is required by applicable law, court order, or to protect the rights and safety of i44, its users, or the public

Cookies and Tracking Technologies

i44 uses cookies and similar technologies to deliver a consistent experience, remember your preferences, and analyse platform usage. Cookies are small text files stored on your device when you visit our site.

Types of Cookies We Use

• Essential cookies — required for the platform to function correctly, such as maintaining your login session and remembering your language preference (Bengali or English)
• Analytical cookies — used to understand how users interact with the site, which pages are visited most, and how sessions flow; this data is aggregated and anonymised
• Functional cookies — store your preferences such as chosen language, display settings, and game history filters to improve your experience on return visits

You may manage or disable non-essential cookies through your browser settings. Please be aware that disabling essential cookies may prevent some parts of the i44 platform from functioning correctly.

Data Retention

i44 retains your personal data only for as long as it is necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. The specific retention period depends on the type of data and the purpose for which it was collected.

Account information and transaction records are typically retained for a period of up to 7 years following account closure, in line with standard financial record-keeping obligations. Anonymised analytical data may be retained for longer periods without restriction. When personal data is no longer required, it is securely deleted or irreversibly anonymised.

Security of Your Information

i44 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, loss, disclosure, or alteration. These include SSL/TLS encryption for all data in transit, firewalls, access controls limiting data access to authorised personnel only, regular security audits, and secure password hashing.

While we take every reasonable precaution to protect your data, no internet-based platform can guarantee absolute security. We encourage all users to choosea strong, unique password for their i44 account and to never share their login credentials with anyone.

Your Rights as a Data Subject

As a user of i44, you have the following rights with respect to your personal data. To exercise any of these rights, please contact us using the email address provided in the Contact section below.

• Right of access — you may request a copy of the personal data we hold about you
• Right to rectification — you may request correction of inaccurate or incomplete personal data
• Right to erasure — you may request deletion of your personal data, subject to our legal retention obligations
• Right to restrict processing — you may ask us to limit how we use your data in certain circumstances
• Right to data portability — you may request a structured, machine-readable copy of data you have provided to us
• Right to object — you may object to processing based on legitimate interests, including direct marketing

We will respond to all verified data rights requests within 30 days of receipt. In complex cases, we may extend this period by a further 30 days and will notify you accordingly. There is no fee for submitting a data rights request.

Children's Privacy and Age Restriction

i44 is a real-money gaming and sports betting platform intended strictly for adults. We do not knowingly collect personal data from individuals under the age of 21. If you are under 21 years of age, you must not use, register with, or attempt to access any part of the i44 platform.

Payment Data and Financial Privacy

When you make a deposit or request a withdrawal on i44 using bKash, Nagad, Rocket, Upay, or any supported bank transfer method, the financial transaction is processed by the respective payment provider. i44 stores only the reference identifiers and amounts necessary for reconciliation and dispute resolution. We do not store your full mobile banking PIN, card CVV, or complete card number on our servers.

All deposit and withdrawal transactions on i44 are denominated in Bangladeshi Taka (BDT). Transaction records showing amounts in BDT are retained as part of our standard financial record-keeping and may be reviewed for fraud prevention or regulatory compliance purposes. Payment-related data is shared only with the payment provider involved in the specific transaction, and only to the extent necessary to complete or investigate that transaction.

Changes to This Privacy Policy

i44 reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform notice. Your continued use of the i44 platform following the posting of changes constitutes your acceptance of the revised policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. The most current version of this policy will always be available at i44.one/privacy-policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way i44 handles your personal data, please reach out to our support team. We aim to respond to all privacy-related enquiries within 3 business days.